Terms And Conditions

Terms and Conditions

Welcome to NagadSheba! These terms and conditions outline the rules and regulations for using our online store and services. By accessing or using NagadSheba's website, mobile app, or services, you agree to comply with these terms. Please read them carefully.

1. General Use

1.1 You must be at least 18 years old to use our services.
1.2 By placing an order, you confirm that all information provided is accurate and complete.
1.3 NagadSheba reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.

2. Orders

2.1 All orders are subject to product availability. If an item is out of stock, we will notify you promptly.
2.2 Orders can be placed through our website or mobile app. It is the customer's responsibility to review and confirm order details before submission.
2.3 Once an order is placed, changes or cancellations may not be possible if the order is already in processing or dispatched.

3. Pricing and Payment

3.1 All prices listed are inclusive of applicable taxes unless stated otherwise.
3.2 Customers can pay using online payment methods or cash on delivery, as per the options available during checkout.
3.3 Payments made online are secure and encrypted. However, NagadSheba is not liable for any issues caused by third-party payment gateways.

4. Delivery

4.1 Delivery services are available exclusively for residents of Wasekpur.
4.2 We strive to deliver orders within the estimated time; however, delivery times may vary due to unforeseen circumstances.
4.3 Customers are responsible for providing accurate delivery addresses. NagadSheba is not liable for failed deliveries caused by incorrect information.

5. Returns and Refunds

5.1 Returns are accepted only for damaged or incorrect products. Customers must notify us within 24 hours of receiving the order.
5.2 Refunds will be processed after we verify the issue and receive the returned product, if applicable.
5.3 NagadSheba reserves the right to deny refunds if the claim is not supported with sufficient evidence or if the product has been used or tampered with.

6. International Orders

6.1 Individuals living outside Bangladesh can place orders for delivery to Wasekpur residents.
6.2 Payments for international orders must be made online. Cash-on-delivery is not applicable for international customers.
6.3 Currency exchange rates may apply for international payments.

7. Privacy Policy

7.1 Your personal information will be collected, used, and stored in accordance with our Privacy Policy.
7.2 NagadSheba will not share your information with third parties without your consent, except as required by law.

8. Limitation of Liability

8.1 NagadSheba will not be held responsible for any direct or indirect damages arising from the use of our services.
8.2 We are not liable for delays, interruptions, or failures caused by events beyond our control.

9. Amendments

9.1 NagadSheba reserves the right to modify these terms and conditions at any time. Updates will be posted on our website and mobile app.
9.2 Continued use of our services after changes are made constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Thank you for choosing NagadSheba!